Frequently Asked Questions
General Questions
- Below are some common questions from our patients.
No, you do not need a referral to make an appointment with either a primary physician or a physician assistant. We are currently accepting new patients. However, for your visit to be covered through your insurance please contact your insurance provider to understand the terms of your policy. We will also check your eligibility when you arrive at the office.
It is recommended that your blood pressure be checked every two years after the age of 21. We also recommend annual check-ups with your primary physician after the age of 50 and frequent check-ups if you have additional risk factors. The most common risk factors for high blood pressure include family history, being overweight and having a high sodium or poor diet.
We believe that our staff members are leaders in providing patient-focused care. We take the time to listen to patients’ concerns and address any questions they may have. We are a physician’s office that values all of our patients and appreciate the long-lasting relationships we create with them.
If you have insurance, please bring in your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service. We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.
We require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment with your medical doctor to avoid having to pay a cancellation fee.
Colds and the flus are commonly transmitted through the nose and mouth. To help prevent colds and flus:
- Thoroughly wash your hands.
- Avoid contact with contagious individuals.
- After being in the company of someone with a cold or the flu, make sure not to touch your nose or mouth where the virus could enter.
- Stay current on your yearly flu vaccinations.
- Drink plenty of water to stay hydrated.
On the Patient Information Form that you fill out on your first visit, there is an opportunity to answer how you would like to be notified regarding any test or lab results. We are usually able to notify patients within 24 hours of receiving results. You will also be able to access your results via the Patient Portal if you are signed up.
Yes, upon request we are able to provide you copies with your test results.
We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.
We are open Monday through Friday from 8:30am to 5:00pm.
